Call: Mon-Fri 8:30am-5:00pm
Call: Mon-Fri 8:30am-5:00pm
Reservations can be made by calling Discover Alaska direct. Discover Alaska is not a Travel Agent. Discover Alaska is a Tour Operator which works with many vendors in developing a Tour Program. Holland America is just one of the many vendors we work with in developing our 14 and 15 Day Cruise Tour Program. Our pricing from these Vendors is based on Net pricing with no commission paid to Discover Alaska.
Discover Alaska offers the Holland America Line Platinum Cancellation Protection Plan to cover your trip cancellations and interruption, medical emergency services, baggage loss or delay or medical assistance while on your Cruise Tour. Insurance premiums are not refundable.
If you need to cancel your trip at the last minute, and the Discover Alaska office is closed, you must contact Holland America at 800 426 0327 and cancel your cruise otherwise you risk becoming a No Show in which there is NO INSURANCE PAYOUT.
Cost of the Insurance purchase and Administration fee are non-refundable.
90 to 57 days prior to departure incur penalty equal to deposit
56 to 29 days prior to departure there is a 50% penalty charge
28 to 16 days prior to departure there is a 75% penalty charge
15 days or less prior departure there is a 100% penalty charge
Cancellations are also subject to penalties imposed from hotels, And Tour Operators.
Cancellations must be made in writing or email to Discover Alaska.
There is a $300 non-refundable administration fee per person upon cancellation regardless of insurance purchased.
Cost of the Insurance purchase and Administration fee are non-refundable
Discover Alaska offers Pre/Post tours to Arctic Circle. If you are planning on arriving early or extending your trip Discover Alaska offers pre and post hotel nights in Fairbanks and Vancouver.
* Denali Tundra Wilderness Tour option must be booked prior to your final payment date.
Discover Alaska reserves the right to revise the services included in the itinerary such as hotel accommodations and attractions. In case of a substitution, a comparable quality service will be used.
Rooms on the land portion of the trip:
Triple or Quad rooms feature, 2 Queen beds or 2 double beds and a roll-away or a sofa bed.
Rooms on the Land Portion (Vancouver) of the trip:
Triple or Quad rooms feature 2 Queen beds or 2 Double beds.
Laundry Facilities (washer/dryer) are not available on the Noordam or Amsterdam. Laundry, dry cleaning and pressing services are available for a fee on Amsterdam and Noordam. For your Alaska Land portion of your trip laundry facilities are only available in Fairbanks.
A valid passport is required for travel to Canada. No other form of I.D. will be accepted. Your Passport must be valid for 6 months after the end of your trip. Passport cards are not acceptable
In general, Alaska is casual. The best approach is to bring clothes that can be layered; more layers for cooler, windier weather, fewer layers for warm, dry days. Be sure to also bring:
• A lightweight, waterproof coat or jacket, as well as a sweater or warm vest for strolling the decks of the ship and for glacier viewing
• A warm hat and gloves
• Sturdy walking shoes for every day use. Binoculars – if you enjoy bird watching or would like a closer look at wildlife and glaciers. For day time, casual dress, it’s suggested that you bring comfort able relaxed clothing that can be layered easily. Two evenings are designated as Gala Night and the gentlemen are asked to wear a tie and jacket or collared shirts. Ladies should plan on a long skirt, dressy pantsuit or cocktail dress.
Cell phone coverage is available in most Alaska cities. You will find that cell phone coverage is not always available while on board ship.
Once you check-in at your hotel at the beginning of your Cruise Tour Discover Alaska will handle your checked luggage for the remainder of your trip.
Tour Package, including luggage tags, will be mailed approximately 21 to 30 days prior to departure. If you have booked a Pre or Post Tour with Discover Alaska, you will receive a copy of your itinerary, tour transfer information and pickup location, and vouchers (if required) with your final cruise documents.
Each individual guest is required to complete an On-line Signature
Preferred Boarding Pass no less than 1 week prior to their departure. Instructions will be enclosed with your final Cruise Documents. Passengers will obtain their cabin baggage tags when using the online check-in
As with other major cruise lines, Holland America, has a cashless society onboard. All guests must register a credit or debit card at time of
embarkation in order to make shipboard purchases. You will be able to make shipboard purchases by simply showing your stateroom key card and signing a receipt. At the end of the cruise you will receive a final statement, and your card will be charged in the amount to cover all shipboard charges. Personal checks are not accepted onboard.
All non-suite categories $16.00 per person per day: $17.50 per person per day for suites. This will be added to your on board account. * Subject to change without notice
Tips for local driver/escorts are at your own discretion. Alaska –
Suggested tip for drivers is $2.50 per day/per person and for escorts or guides the suggested tip is $3.50 per day/per person. Vancouver – Suggested for Driver/Guide is $2.00 per day/per person. Tips for meals and baggage handling, which are part of your tour, have been included.
Fixed Dining: Early Seating 5:45 PM • Late Seating 8:00 PM
Open Seating: 5:15 PM – 9:00 PM Once on board, the ship has a dining reservations phone number where Reservations will be taken on a first-come, first-served basis for a guest’s preferred time and table size for the open seating option. Special Meals must be requested at time of booking. Please reconfirm once on board ship. Meals in Vancouver: 2 breakfast Meals in your Alaska land portion of your trip: All Meals
If you are bringing a walker, wheelchair, electric wheelchair, scooter, or oxygen, please advise Discover Alaska. If any health device (e.g. CPAP machine) needs to be plugged into an electrical outlet, you will need to bring your own extension cord. (limited power strips maybe avail from your steward). For those needing distilled water, it is available onboard for $4.00 per gallon (pre-order is necessary). Coolers are available in all cabins. HAL does not recommend these for medications, see you cabin steward who has access to a Medical refrigerator.
Note:* For more information , please review the ALREADY BOOKED LINK on the home page, and then reference the…. Helpful links in planning your Alaska trip.